We’re the Research and Strategy Consultants
You’ve Been Looking for
Our in-depth qualitative research uncovers the insights you need to create
compelling services, boost customer satisfaction, and drive transformative growth.
We’ll help you develop regenerative business models, craft winning strategies, and refine existing services – all fueled by a deep understanding of your customers.
Ready to build a better, more customer-centric business?
Let’s talk about how we can help you create a lasting positive impact.
Learn How ➜
Clarity Quest™
We can help you clarify your purpose and direction, which will guide your actions and decisions.
Strategy Sync™
Together we define how you will achieve your regenerative vision and goals that align with your values.
Execution Essentials™
Using various tools and methods, we support you with everything you need to execute your plan and achieve your goals.
Case Study : Implementing Turkish Hospitality at Istanbul Airport
Istanbul Airport
In an era where air travel often feels impersonal and rushed, one airport dared to be different. Istanbul Airport, one of the world's largest and busiest aviation hubs, embarked on an ambitious journey to redefine the passenger experience through the lens of traditional Turkish hospitality.
Ethnogram enables you to leverage your strengths and opportunities
for creating positive and regenerative impact
on people and organizations.
A Better Roaming Experience
The need of re-designing end to end journey of a roaming customer
VodafonePositioned as an “International brand” in Turkey makes Vodafone’s roaming experience one of the most crucial journeys in sustaining the brand image. Vodafone approached us with the need of re-designing end to end journey of a roaming customer.
Training for Individuals and Teams
Your innovation and product teams will collaborate with “Ethnogram Eğitim” in a series of training workshops to learn how to gather real, actionable information on your target market and develop new customer experiences based on Design Thinking methodology.
We combine qualitative research, strategy and training to deliver solutions that are not only sustainable and ethical, but also create positive impacts for our clients. That makes us the leading consultancy for the regenerative transformation.
We have been at the forefront of innovation since 2011, working with a wide range of industries, including
Company ➜
Finance
Aviation
Energy
Telecom
Automotive
Hospitality
Manufacturing
Retail
Education
Healthcare
Fast food